Have you come across a problem where Outlook constantly prompts you for your password to connect to Office 365, but when you try to cancel the prompt, you receive the following error message: “The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.” This password prompt issue can be caused if your logon network security is set to any value other than Anonymous Authentication. Luckily, this problem is easy to solve and is only annoying and not harmful to your computer. Fixing the Password Prompt Error in Outlook 365 You will have to go into the Microsoft Exchange settings and security to fix this:. Launch the Control Panel.
![Asking Asking](/uploads/1/2/5/4/125424707/186826267.png)
In Windows 7, 8 & 10 you can just type Control Panel into the Start Menu and select it from the results. Find Mail and double click to open it. Click where it says Show Profiles, choose the Outlook profile you need to check (usually just your name), and then click Properties.
![Office 365 Apple Mac Keeps Asking For Password Office 365 Apple Mac Keeps Asking For Password](/uploads/1/2/5/4/125424707/787315668.jpg)
POSSIBLE FIX NO. 2: SAVE CREDENTIALS AT THE OFFICE 365 PORTAL Each time I've gone to the Office 365 portal on the desktop of a user being prompted by Outlook, I've been prompted to put in the Office 365 password. As I understand it, though, that prompt isn't supposed to appear.